T&Cs

Terms
All prices quoted are Australian Dollars. All stock subject to availability and increases in government charges and wholesale prices.
P&V Wine + Liquor Merchants supports the Responsible Service of Alcohol.
NSW
No Alcohol can be sold or supplied to anyone under 18. It’s against the law.
Victoria
Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $600).
Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.
South Australia
Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18.
Queensland
Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years.
Western Australia
Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.
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Events Policy

Cancellations less than 48hours (or 72hrs for our Barolo & Barbaresco Masterclass) before the event will not be refunded.Β 

We know things happen and people get sick/things come up/life gets in the way, so, if you can't make it please reach out ASAP! Whether it’s to gift the ticket to a pal or change the name on the booking, we’re here to help.

Now that we're well and truly back on with events, we've had to make the tough decision thatΒ if attendance for any class drops below 10 people we will automatically have to reschedule. Over the last couple of weeks, we've had lots of last minute cancellations, which while totally understandable given the current sitch, ultimately impact the quality and conviviality of the class. So,Β in order to keep classes rolling and at the high quality you deserve, we'll be making the call 48hrs before the start of your class as to whether we have the numbers to make it rad. We really appreciate your understanding because we really like holding these classes! If you have any questions or concerns about what this means for any classes you have booked in just give us a hoy and we can chat.

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In-store pick-up policy

If you've selected pick-up in-store then we'll let you know as soon as your order is ready to be picked up. Please note, we'll send you a few reminders to come pick-up your order but can only hold your order for three (3) months from the date of purchase. If you run into any issues, please let us know and we can work something out.Β 

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Need more info?
If you have any questions regarding liquor legislation, privacy or security, contact us atΒ hello@pnvmerchants.com
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Privacy Policy
If you use this Site, you have agreed to the Privacy Policy of P&V Wine + Liquor Merchants, which is set out below.
P&V Wine + Liquor Merchants will review its Privacy Policy from time to time and it reserves the right to modify or delete portions of the policy at any time. Therefore, you should review this page periodically. If you have any comments, please email P&V Wine + Liquor Merchants onΒ hello@pnvmerchants.com
P&V Wine + Liquor Merchants are committed to protecting the privacy of personal information that we collect about the visitors to our site and abides by the National Privacy Principles in the Privacy Act 1988 (Cth).
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Personal Information
We do collect personal information about visitors to our site. However, you will have to submit this information voluntarily. For example, we may need to collect such information to provide you with information or a product you requested. P&V Wine + Liquor Merchants may engage in activities with business partners and sponsors with whom your personal information may be shared. Therefore, in such situations, we recommend that you review the privacy policy of our business partner or sponsor.
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We are not responsible for the practices or content of Web sites that are operated by third parties that are linked to our site. Such links are for convenience only. If we are linked to third party sites, then it does not constitute sponsorship, endorsement or approval by P&V Wine + Liquor Merchants of the content, policies or practices of those sites. If you leave our site via such a link, you should check the privacy policy of the third party site.
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Use of Personal Information
The personal information that visitors to our site give us will be used for the purpose for which it is submitted unless we disclose other uses in this Privacy Policy or at the time we collect your personal information.
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Use of Personal Information by Third Parties
P&V Wine + Liquor Merchants may use third parties to manage activities that may be on our site from time to time, including, but not limited to, promotions and statistical analysis. These parties may have access to the personal information submitted by visitors who participate in those activities. Similarly, we may contract with third parties to handle requests for information that is submitted to our site. For instance, we may send you a newsletter. P&V Wine + Liquor Merchants will, in most cases, instruct these third parties to use this personal information only for the specific purpose for which we collected it. If P&V Wine + Liquor Merchants has a bulletin board or chat room, then any information that is posted on it or communicated through the chat room will become public information. While we strive to protect your privacy, we cannot guarantee the security of any information disclosed on a bulletin board or in a chat room.
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Use of Information as Aggregate Data
We reserve the right to collect certain non-personal information, which may optimise our web pages for your computer. The sort of information would include the identity of your Internet browser, your IP address, the type of operating system you use, and the domain name of your ISP. We may use such non-personal information for internal purposes, including ways of improving our site.
P&V Wine + Liquor Merchants may use personal information in aggregate form to improve our site. We may compile statistics and analyse information. P&V Wine + Liquor Merchants also may provide such information to others, in the form of a summary, for purposes such as marketing, advertising or research. For example, we may wish to state in our summary that X number of people visited our site on a particular day and Y number clicked on an advertiser's banner advertisement.
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We may disclose your Personal Information
P&V Wine + Liquor Merchants may disclose personal information in situations where we reasonably believe it is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights, either intentionally or unintentionally. Of course, if the law requires we disclose personal information, we will.
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The right of Access and Correction
Generally speaking, you may access the personal information P&V Wine + Liquor Merchants holds about you. If any of that information is incorrect, you can have that information corrected. If you have provided us with your personal information and you later decide that you would no longer like to receive information from us, follow the "unsubscribe" directions at the end of any email communication you receive from us.
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Cookies
Data that a website transfers to an individual's hard drive for record-keeping purposes are called Cookies. P&V Wine + Liquor Merchants uses industry-standard Cookies, which enables us to track usage patterns. We would do that usually to compile data so as to improve the content of our site and to better target any advertising. If you do not want information collected through the use of Cookies, most browsers allow for a simple procedure to deny or accept the Cookie feature. However, Cookies may be necessary to place orders.

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Security Statement
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.
Your personal information is protected by law. These laws prohibit any person from accessing, using or disclosing any personal information in the possession of P&V Wine + Liquor Merchants unless it is in the performance of their duties or is in accordance with these laws. Penalties apply to those who fail to observe these provisions. If you send your credit card details through the checkout process, be assured that industry-standard encryption is used.
The encryption process used by P&V Wine + Liquor Merchants is Secure Socket Layer (SSL). For SSL encryption to work, your browser must support SSL. Freely available browsers that support SSL include Netscape version 6.0 or later, Firefox version 1.0 or later and Microsoft Internet Explorer Version 4.0 or later.
While P&V Wine + Liquor Merchants endeavours to provide a secure internet environment, users should note that there are inherent risks associated with transmission of information via the internet. P&V Wine + Liquor Merchants provides alternative ways to obtain and provide information for those who do not wish to use public networks such as the internet. Please visit our contacts page for further details.
Note: Any link to an external site is provided for your information and convenience only. P&V Wine + Liquor Merchants does not endorse, monitor or control such sites (or any associated organisation, product or service) and is not responsible for their content, or your access or use of them. Without limiting the foregoing, you are advised to review their privacy and security statements and take precautions to ensure any content is accurate and downloaded software is safe.
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Data Storage
P&V Wine + Liquor Merchants does not store any sensitive information on its servers. Data storage on our payment gateway (PayPal) and the communication between our payment gateway and the worldwide banking networks is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.

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